Troubleshooting in Gimkit Game Servers: Easy Fixes to Help You Connect
Apr 16, 2025 • 3 min read
If you're running into problems joining or hosting a Gimkit game, don't worry! This guide is designed to help you fix issues with connecting to Gimkit’s game servers. If you're a student, you can pass this article to your school's IT team to ensure the network is set up correctly.
If you're running into problems joining or hosting a Gimkit game, don't worry! This guide is designed to help you fix issues with connecting to Gimkit’s game servers. If you're a student, you can pass this article to your school's IT team to ensure the network is set up correctly.
Step 1: Confirm Gimkit’s Server Is Active
In rare situations, Gimkit may be experiencing server outages. To verify this, head over to their official status page:
Status URL: https://gimkit.crisp.watch/en/
If all systems are marked as operational, the trouble is most likely with your school’s setup or device.
Step 2: Run the Compatibility Scan at gimkit.com/check
Visit gimkit.com/check to run a quick system test. If everything passes, then your device and network are ready. But the game might not work as expected if any test doesn't pass. Here are the most common test failures and how to handle them.
Access to *.gimkitconnect.com Is Blocked
This usually means your firewall is preventing access to Gimkit’s game services. These services run on subdomains under gimkitconnect.com. Since it's a wildcard domain, all subdomains need to be reachable.
Update your firewall settings as shown below:
| Setting Type | Required Value |
|---|---|
| Allowed Domain | *.gimkitconnect.com |
| Open Ports | 80 and 443 |
WebSockets Are Being Blocked
Sometimes, schools have proxy filters that interfere with WebSocket traffic. Gimkit relies on WebSocket connections to support real-time game updates. If these are restricted or filtered, the game won’t function correctly.
Possible causes include:
- A network proxy that filters WebSocket traffic
- SSL inspection that replaces secure certificates
To fix it, your network must allow secure WebSocket access to *.gimkitconnect.com.
Here’s what your proxy settings may need:
| Requirement | Action Needed |
|---|---|
| WebSocket Access | Allow *.gimkitconnect.com |
| SSL Certificate Validation | Bypass SSL inspection for these domains |
WebSockets differ from standard browsing requests. They are essential for live interaction during gameplay. Make sure your school's network setup does not limit WebSocket activity.
Other Failing Tests?
If other parts of the check don’t pass, they may impact extra features but won’t usually stop you from joining or creating a game. You can still play, but certain functions might not be available.
If everything above has been checked and you still face issues, please email Gimkit support at hello@gimkit.com. Also, a complete list of URLs to whitelist is available if needed.